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Online Payments

customer care

Piel Blanca Beauty accepts several means of payment including cards, virtual payments (wallets), direct banking & others:

CARDS :
  • Visa
  • Visa debit
  • Visa electron
  • MasterCard
  • Mastercard debit

WALLETS :
  • WISE

PAYMENT PROCESS & SAFETY

Dear client, after validating your basket, you will be redirected to the payment page of our payment partner and no payment information will transit or be stored on Piel Blanca’s side.
Once the order is accepted, you will be redirected to the Piel Blanca's site to see the summary of your order.

Please be careful not to close the payment page before the redirection to our confirmation page which provides your order number. You will also receive a confirmation email.

We reserve the right to refuse to process an order if it does not provide all the necessary guarantees to ensure a compliant and secure payment and in the case of suspicion of fraud or unlawful activity as enforced by law.

Any order implies payment. Appropriate legal actions will be engaged in case of fraudulent payment.


REFUND PROCESS

In the case of a physical return it will take between 3 to 5 business days to arrive at our facility.

Upon receipt, we will proceed to process your refund within 1 to 2 business days.

Depending on your financial institution, it can take 5 to 7 business days to post to your account.

Please note we do not accept returns in or from our physical stores.
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